Genesis – Securely bringing IT all together

Simple: Genesis Managed Services brings all of your IT securely together, allowing you to minimise your IT budgets by leveraging low cost, high-value services like; Amazon Web Services (AWS), Microsoft Azure, Office 365, Google Docs, Skype for Business, VOIP and SIP centrally, as well as supporting the entire pantheon of tablets, mobile phones, PC’s, Macs and other devices that use these services giving  your staff a single point of reference for all issues, and a top flight team of UK based Professionals to deal with any problems they face (regardless of platform). We specialize in triaging quick and effective solutions to help Customers get the best out of their existing investments, and deliver exceptional value for money

Reliable: The Genesis Managed Services telephone helpline is available 24 hours a day 7 days a week staffed by friendly UK based Level 2 technical support staff, and you can also contact us by email, text or raise a Help Desk ticket where your first point of contact will personally take ownership of your case until its resolution.

Fast: Typical Genesis Managed Services response times are:

a) Incoming Calls – Less than 19 seconds
b) Email Requests – Less than 9 minutes
c) Help Desk ticket – Less than 11 minutes

Giving you the assurance that when you need someone to sort IT, we’ll get to work right away so you can get on with your day.

Genesis is a trading name of Genesis Managed Services LLP
Registered Offices: 128, City Road, London. EC1V 2NX
Companies House Registration Number: OC443895